If you would like to: access, correct, amend or delete any personal information we have about you or simply want more information, contact or by mail to:

Câlin Bohème by Ana Meyer

Nyon (VD) – Switzerland

Registration

CHE-475.758.086
Trade Register of the Canton of Vaud

We want to provide you with clear and complete information about the personal data that Câlin Bohème collects. We fully agree that you should be able to know what information is collected, why it is collected, and how you can view it or exclude it altogether.

Privacy Policy

Contents

Who we are

Small family business represented by Ana Meyer, the creator and owner of the Câlin Bohème website based in Etoy (VD), Switzerland.

You can find more information about us, including our full address, in our GTC .

What personal data we collect and why we collect it

Câlin Bohème undertakes to ensure a sufficient level of protection of the information provided to guarantee respect for the privacy and freedoms of the fundamental rights of individuals.

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you give us such as your name, address and email address. You assume that you consent to our collecting your information and using it for this purpose only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

We use the data of our customers only for the proper management of orders, delivery and sending of computer letters of information "newsletters". On simple written request from the customer by e-mail to the following address ,  Câlin Bohème can delete the customer's e-mail address from its e-mailing file if it no longer wishes to receive advertising newsletters.

Email Marketing

With your permission, we may send you emails about our products, events, exclusive offers and collect reviews following a purchase. Your data will not be passed on to third parties.

Cookies

Our site uses the following cookies:

  • Google Analytics cookies – these are set to monitor and track visitor behavior on the site.
  • WordPress login cookies – these are used by WordPress for authenticating logged in visitors, password authentication and user verification.
  • WooCommerce cookies – these are used by the WooCommerce plugin to track visitors and their purchased items in the shopping cart.
  • WP Rocket, W3 Total Cache & WP Fastest Cache cookies – these are used by these plugins to monitor referrer and user identification for caching purposes.

Analyticsdata protection declaration for the use of Google Analytics

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the case of activation of IP anonymization on this web page, your IP address will be shortened beforehand by Google within member states of the European Union or in other states party to the agreement. on the European Economic Area.
Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website and internet usage. Google may also communicate this information to third parties in case of legal obligation or when these third parties process this data on behalf of Google. However, Google does not include the IP address transmitted by your browser in the context of Google Analytics with this data.
You can prevent any installation of cookies by setting your browser software appropriately; however, we advise you of the fact that, in this case, you may no longer be able to fully use all the functions of this website. By using this website, you expressly consent to the processing of data collected by Google about you under the conditions and for the purposes described above.

In addition to Google Analytics, we use the following statistics on our site for performance and monitoring:

  • WooCommerce statistics – statistics regarding our sales, conversion rates, refunds, etc.

With whom do we share your data

Services provided by third parties

Some data is transferred and/or stored with third-party payment services we use, such as Stripe. When ordering, a customer will provide login information and credit card information. This information is encrypted and directly processed as part of this payment and we do not save it on our sites.

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us. Please note that these companies have their own privacy policies regarding the information we are required to provide to them.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

How long we keep your data

When you place an order on the Câlin Bohème website, your data is kept for 6 years or until you tell us to delete it. We use this data so that we can recognize you in future orders. Marketing data is kept for 3 years.

If you register with a user account, we also store the personal information you provide in your user profile. You can see, modify or delete your personal information at any time (except by changing your user name). Website administrators can also view and edit this information.

How we protect your data and what data breach procedures we have in place

We protect customer data with the following features:

  • We fully use SSL / HTTPS on the Câlin Bohème site. This encrypts our users' communications with servers so that personally identifiable information is never captured by third parties without permission.
  • Databases are cleaned (personal user data is removed) before being deployed to the development or test environment.

In the event of a data breach, system administrators will immediately go through affected users and attempt to reset passwords if necessary after notifying the user.

What rights do you have over your data

If you have an account on this site or have placed an order, you can request to receive an exported file of the personal data we hold about you.

You can also request that we erase any personal data we hold about you. This does not include data we are required to keep for administrative, legal or security purposes. In short, we cannot erase data that is vital to you as a customer (i.e. basic account information like an email address).

References and links

References and links to other websites are not the responsibility of Câlin Bohème. Access to these sites and their use are at the risk of the users. Câlin Bohème expressly declares that it has no influence on the form, content and offers of the sites to which it refers. The information and services offered by these sites are entirely the responsibility of their authors.